COVID-19 CLINIC PROTOCOL

Dear valued clients and friends,

We understand that our community has many concerns relative to the spread of Covid-19 (Coronavirus).  According to the latest data from the Centers for Disease Control & Prevention (CDC) and World Health Organization (WHO), there is no evidence that companion animals can be infected with or spread COVID-19. 

As a medical provider, Islands Veterinary Clinic will continue to provide urgent care and non-elective procedures for your pets.  Based on our governor’s recommendations for shelter in place, we are scheduling routine well-care visits 2 weeks out until further notice. Out of abundance of caution and for the safety of our clients and staff, we are implementing the following guidelines:

• Social Distancing measures:
  • We ask that you please remain in your vehicle and call us to notify that you’ve arrived. One of our staff will come out to you.
  • We MUST remain 6ft away at all times.
  • We will carry out all communications via phone or outside in the open practicing social distancing.
  • Pet owners must remain outside the building at all times.
  • Cats are required to be in carriers (we are happy to lend you one if you don’t own one). Dogs will be handled with our own leashes for safety.
• Cleaning and Health measures:
  • We are cleaning and sanitizing our facilities with diligence, following all CDC protocols.
  • We ask that pet owners and our staff follow CDC guidelines to prevent the spread of disease: wash hands often with soap and water for at least 20 seconds, especially after restroom use, blowing your nose, coughing, or sneezing.
  • Any pet owner or staff that has symptoms of respiratory illness (coughing, sneezing, shortness of breath, fever) will be asked to stay home and not come to our clinic until they are fever-free and associated symptoms have cleared for at least 72 hours.
• Hours of operation:
  • Please be advised we are operating on limited hours Monday-Friday. If possible, call before noon for same day urgent care.
  • Food and pharmacy refills may be left outside for you if you call ahead and arrange for pick-up and payment.
  • Please allow at least 48 hours for online pharmacy requests.
  • Please consider using our online pharmacy- Vet Source, our trusted partner for any ongoing food, supplements, or medications when possible.
  • For emergencies outside our clinic hours please contact
    • Mount Vernon Pet Emergency Center (360) 848-5911
    • Veterinary Specialty Center of Seattle (425) 697-6106
    • Animal Emergency Care- Bellingham (360) 758-2200

The wellness of you, your pets, and our staff is our number one priority.

Thank you in advance for your understanding.

Dr. Sonja Webster-Hills and the dedicated Staff of Islands Veterinary Clinic

(Refer to the Centers for Disease Control & Prevention (CDC) for more information. https://www.cdc.gov/coronavirus)

Client Education & Research

• American Animal Hopspital Association (AAHA)
  American Animal Hospital Association’s website with helpful information for pet owners.
• Veterinary Partner
• VeterinaryPartner.com supports your veterinarian and you in the care of your companion animals by providing reliable, up-to-date animal health information from the veterinarians and experts of the Veterinary Information Network (VIN), the world’s first and largest online veterinary database and community. 
• American Association of Feline Practitioners (AAFP)
  A non-profit organization that promotes the interest, improves the public stature, and increases the knowledge of veterinarians in the field of feline medicine and surgery.
• American Veterinary Medical Association (AVMA)
  The Association is the authorized voice for the veterinary profession in presenting its views to government, academia, agriculture, pet owners, the media, and other concerned publics.
• Companion Animal Parasite Council (CAPC)
  A non-profit organization of veterinarians and parasitologists dedicated to protecting your family and your pets from parasites and zoonotic disease.
• Pet Microchip Lookup
  An online tool to help return lost pets to their owners. Enter the microchip number and hit submit.
• The American Society for the Prevention of Cruelty to Animals (ASPCA)
  The ASPCA Animal Poison Control Center is the premier animal poison control center in North America.

Patient Referral Centers

• Seattle Veterinary Specialists (Seattle and Kirkland Locations) (SVS)

  With hospitals in Kirkland and the Downtown area, Seattle Veterinary Specialists hospitals are state-of-the-art multi-specialty and 24-hour emergency/critical care facilities. SVS was founded on the concept of providing a superior level of patient care and client service, in close cooperation with the referring veterinary community. SVS focuses on collaborative medicine where teams of experts work together under one roof to combine their medical expertise, skills and experience to provide the best treatment for their patients

  non-profit organization that promotes the interest, improves the public stature, and increases the knowledge of veterinarians in the field of feline medicine and surgery.
• Veterinary Specialty Center (Lynnwood) (VSC)

Veterinary Specialty Center of Seattle in Lynnwood offers 24-hour emergency and critical care for your pet. Our AAHA-accredited team includes emergency and board-certified veterinary specialists whose approach to veterinary medicine enables them to work together in support of our mission to improve the quality of life for pets and their owners.

• ​Feline Hyperthyroid Treatment Center (Shoreline and Tacoma)

  The Feline Hyperthyroid Treatment Center (both Shoreline and Tacoma locations) is staffed with veterinary professionals that have chosen to work specifically with cats and have created a cat-friendly hospital experience. In fact, many cat parents tell us that their cat has never been so calm at a veterinary visit before. Cats are truly our passion and life's work!